Osprey Pickup is a service that lets customers place orders for pickup from local retailers. It's convenient, easy, and fee-free. Retailers are not required to use Pickup, but it is an additional ordering option for customers that comes with a set commission rate of 5% for all retailers.
A customer places an order, you accept and prepare it. It's that simple! Once the customer arrives to pick up their order they can either notify you in the app, call the store, or come inside—depending on your policies.